In order to preemptively address the threat of wildfires, it appears that Public Safety Power Shutoffs (PSPS) are here to stay.

This podcast features a panel of customer service and utility experts and explores what utilities can do to address customer satisfaction during PSPS events and lessons learned from previous wildfire seasons.

Panelists: Todd Cahill, Andrew Heath, Gomathi Sadhasivan, and Vanessa Bryan. 

This podcast was sponsored by DNVGL as part of the T&D World Wildfire & Risk Mitigation Conference in December 2020.