Three tips to help organize customer service operations and contact centers before the storm hits

PDi2 takes on myths impacting infrastructure decisions.

Industry works to rebuild the most severely damaged infrastructure

About 40,000 residents had lost power as of 11:45 a.m., with Duke Energy Corp. predicting as many...

Hydro One crews have been out in full force since the start of the storm

TVA sends transmission crews to North Carolina to help Duke Energy.

Electric power industry prepares for Hurricane Florence.

Nueces Electric Cooperative was able to restore power after Hurricane Harvey to about 95% of its...