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    Critical outage information to both utility personnel and their customers.

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    Duke Energy
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    From left: Dr. Yulia Gel, Dr. Jie Zhang and electrical engineering doctoral student Roshni Anna Jacob demonstrated that their artificial intelligence system can automatically identify alternative power routes and then transfer electricity to users within milliseconds before an outage occurs.
    University of Texas researchers
    Cape May Substation/Atlantic City Electric
    Photo by Eaton Corp.

    Highlights

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    Outage Management

    Commit to Being a Leader in Grid Resilience

    Dec. 15, 2022
    We need inclusive, authoritative, and transparent power outage data to inform investments in grid resilience and restoration, deliver immediate benefits to our existing emergency...
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    Outage Management

    ComEd Delivers Record-High Reliable Service for Customers in First Three Quarters of 2022

    Oct. 18, 2022
    Reliability is defined using industry-standard metrics to determine how often customers experience power outages and how long power outages last when they do occur.
    Com Ed
    Disaster Response

    ComEd Receives Two National Recognitions for Response After Extreme Weather

    Jan. 20, 2022
    ComEd and sister Exelon utility honored for assisting people in need during busy winter storm season.
    Disaster Response

    Duke Energy Crews Restore Power Of More Than 425,000 Customers Across The Carolinas

    Jan. 12, 2024
    Duke Energy has 6,000 line and tree workers continuing power restoration in the affected regions.
    Outage Management

    Texas-New Mexico Power Unveils Outage Notification System To Improve Service Quality

    Jan. 5, 2024
    The system, live and operational, possesses a cutting-edge technology to alert customers immediately about any service interruptions.

    Recommended

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    Resources

    Wildfire Risk Mitigation

    Feb. 16, 2022
    Learn about the tools and practices that minimize power equipment caused fires.
    Duke Energy Florida
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    Outage Management

    Duke Energy Florida Employs Smart Technology to Combat Power Outages During Hurricane Season

    May 30, 2023
    Self-healing technology saves thousands of hours in outage time and boosts restoration efforts.
    Photo by Alabama Power.
    In conjunction with its undergrounding strategy, Alabama Power is increasing the number of protective devices on a given distribution feeder, reducing the number of customers between protective devices and, ultimately, the number of customers impacted by an outage.
    Electric Utility Operations

    Dynamic Data, Technology Drives Grid Improvements at Alabama Power

    Feb. 9, 2023
    Alabama Power uses a complex mix of technology, infrastructure and data to operate a smarter, more resilient electric grid.
    Austin Energy/Facebook
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    Electric Utility Operations

    CenterPoint Energy Crews Depart for Austin to Support Power Restoration Efforts

    Feb. 6, 2023
    CenterPoint Energy has also provided more than 250 contractors and support personnel in the last few days to aid impacted utilities and their customers.
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    Substations

    TenneT Commissions DNV to Conduct Investigation into Substation Incident

    Feb. 6, 2023
    . This event, caused by a prolonged short circuit, led to arcing, and over-heating and smoking of the feeding overhead lines.