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    Critical outage information to both utility personnel and their customers.

    Highlights

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    Outage Management

    Commit to Being a Leader in Grid Resilience

    Dec. 15, 2022
    We need inclusive, authoritative, and transparent power outage data to inform investments in grid resilience and restoration, deliver immediate benefits to our existing emergency...
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    Outage Management

    ComEd Delivers Record-High Reliable Service for Customers in First Three Quarters of 2022

    Oct. 18, 2022
    Reliability is defined using industry-standard metrics to determine how often customers experience power outages and how long power outages last when they do occur.
    Com Ed
    Disaster Response

    ComEd Receives Two National Recognitions for Response After Extreme Weather

    Jan. 20, 2022
    ComEd and sister Exelon utility honored for assisting people in need during busy winter storm season.
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    Electric Utility Operations

    CenterPoint Energy Crews Depart for Austin to Support Power Restoration Efforts

    Feb. 6, 2023
    CenterPoint Energy has also provided more than 250 contractors and support personnel in the last few days to aid impacted utilities and their customers.
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    Substations

    TenneT Commissions DNV to Conduct Investigation into Substation Incident

    Feb. 6, 2023
    . This event, caused by a prolonged short circuit, led to arcing, and over-heating and smoking of the feeding overhead lines.

    Recommended

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    Resources

    Wildfire Risk Mitigation

    Feb. 16, 2022
    Learn about the tools and practices that minimize power equipment caused fires.
    Crews had this substation back online within one week. For a city that was nearly leveled, all power was restored within one month for those customers who could be reconnected to the grid.
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    SMUD/Twitter
    Smud
    Photo by DEMCO.
    Outage management is about trust. Operators must trust data coming in from the field is accurate and up to date.
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    Substations

    More Than 10,000 Customers Restored as Duke Energy Continues Progress After Substation Vandalism

    Dec. 6, 2022
    Crews are working 24-hour shifts to make repairs and restore service to all impacted customers.
    Duke Energy
    Duke Energy Harrisburg Substation
    Substations

    Duke Substations Damaged by Vandalism, Causing 45K to Lose Power

    Dec. 5, 2022
    The company experienced multiple equipment failures affecting substations leaving about 45,000 customers without power in Moore County, North Carolina.
    Consumers Energy
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    Outage Management

    Consumers Energy Completing Over 2,000 Electric Projects in 2022

    Nov. 16, 2022
    The projects being completed this year are providing better service for about 1 million out of 1.9 million homes and businesses that Consumers Energy serves across the state.
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    Overhead Distribution

    Self-Healing Grid Helps Duke Energy Florida Improve Response During Ian

    Oct. 28, 2022
    As Hurricane Ian made its way across Florida, Duke Energy's grid improvements were already on the job helping to combat power outages from the storm.