Outage Management

Critical outage information to both utility personnel and their customers.

Recent

From left: Dr. Yulia Gel, Dr. Jie Zhang and electrical engineering doctoral student Roshni Anna Jacob demonstrated that their artificial intelligence system can automatically identify alternative power routes and then transfer electricity to users within milliseconds before an outage occurs.
University of Texas researchers

Highlights

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Outage Management

Commit to Being a Leader in Grid Resilience

Dec. 15, 2022
We need inclusive, authoritative, and transparent power outage data to inform investments in grid resilience and restoration, deliver immediate benefits to our existing emergency...
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Outage Management

ComEd Delivers Record-High Reliable Service for Customers in First Three Quarters of 2022

Oct. 18, 2022
Reliability is defined using industry-standard metrics to determine how often customers experience power outages and how long power outages last when they do occur.
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Disaster Response

ComEd Receives Two National Recognitions for Response After Extreme Weather

Jan. 20, 2022
ComEd and sister Exelon utility honored for assisting people in need during busy winter storm season.
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Transmission Reliability

U.S. DOE Grants $23.4 Million To Strengthen And Modernize Electric Infrastructure In Washington

Sept. 11, 2023
The fund will help work directly with rural and typical end-of-the-line customers to develop resilience plans.
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Overhead Distribution

Penelec To Install 350 Automated TripSaver Devices To Reduce Duration Of Power Outages

Aug. 22, 2023
The program comes under Penelec’s $200 million five-year plan to fasten capital investments through 2024 for electric service reliability to its 585,000 customers.

Recommended

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Resources

Wildfire Risk Mitigation

Feb. 16, 2022
Learn about the tools and practices that minimize power equipment caused fires.
Austin Energy/Facebook
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Electric Utility Operations

CenterPoint Energy Crews Depart for Austin to Support Power Restoration Efforts

Feb. 6, 2023
CenterPoint Energy has also provided more than 250 contractors and support personnel in the last few days to aid impacted utilities and their customers.
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Substations

TenneT Commissions DNV to Conduct Investigation into Substation Incident

Feb. 6, 2023
. This event, caused by a prolonged short circuit, led to arcing, and over-heating and smoking of the feeding overhead lines.
Crews had this substation back online within one week. For a city that was nearly leveled, all power was restored within one month for those customers who could be reconnected to the grid.
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Smart Utility

Kentucky Utility Uses Past Lessons to Prepare for Tornado

Feb. 1, 2023
Utility credits emergency plan, Xylem’s Advanced Metering Infrastructure and volunteers for successful recovery.
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Overhead Distribution

Historic String of Storms Causes Significant Damage to SMUD Grid

Jan. 12, 2023
Monday night’s storm was the fourth in a row to hammer Northern California.