AEP Texas crews started responding to customer outages associated with Hurricane Hanna, which made landfall within the AEP Texas service territory on July 25. Resources and additional crews from other states and around Texas were sent to the area to assist with post-storm outage restoration.
As of July 28, 6 a.m., AEP Texas crews and added personnel had restored electricity to more than 81% of all affected customers in the impacted areas of the Corpus Christi, Laredo, and Rio Grande Valley Districts. The largest remaining groups of customer outages were located in the Rio Grande Valley. Restoration in the Corpus Christi District was nearing completion. Power had been restored to those impacted in the Laredo District.
Hundreds of resources were focused on restoration efforts in the Rio Grande Valley. Many crews had been working through flooded conditions in much of the remaining impacted areas. Additional personnel were expected to join the restoration effort in the Rio Grande Valley once work was complete in the Corpus Christi District.
For the safety of AEP Texas crews and mutual assistance crews, customers have been requested not to approach workers because they are practicing enhanced COVID-19 safety guidelines. Customers have also been requested to stay away from downed power lines and report them by calling (866) 223-8508.
The following are outage numbers for the area cities as of July 28, 6 a.m.:
Customers can track progress on the restoration effort by visiting the outage area at www.aeptexas.com. There is a real-time map featuring the most current available information.
