Pomeroy IT Solutions has been awarded a five-year contract to provide help desk and desk side support services to PPL, a global energy company headquartered in Allentown, Pennsylvania, that controls or owns more than 12,000 megawatts of generating capacity in the United States, sells energy in key U.S. markets, and delivers electricity to approximately 4 million customers in Pennsylvania and the United Kingdom. This new IT services contract has an estimated value of $18 million over the initial five year term.
Under the agreement, PPL also has the option to extend the helpdesk and desk side support engagement for two consecutive one-year renewal terms, which, if exercised by PPL, would increase the aggregate estimated value of the contract to $25 million over a seven year period. Pomeroy plans to hire approximately 45 additional technical resources to perform services specifically for PPL under the contract; 27 of the dedicated resources will perform services on-site at PPL's headquarters in Allentown, Pennsylvania and 18 of the dedicated resources will provide remote help desk services to PPL from Pomeroy's Global Service Center in Hebron, Kentucky.
