Entergy
Entergy Kenner
Entergy Kenner
Entergy Kenner
Entergy Kenner
Entergy Kenner

Entergy: More than Half of the 948,000 Customers Have Been Restored

Sept. 7, 2021
Restoration continues where it is safe to do so and where power can be received.
Just eight days after being struck by one of the most destructive hurricanes to ever hit the United States, Entergy has announced more than half of the 948,000 total customers who lost power have been restored. As of 4 p.m. yesterday, 54%, or 511,000, had been restored.

Restoration continues where it is safe to do so and where power can be received. Estimated times of restoration are available for affected areas of the company. Visit the dedicated Hurricane Ida restoration website to get the most up-do-date estimated times of restoration.

A cold front moving southeast through the service territory continues to threaten thunderstorms and lightning. These storms could hamper restoration in areas where conditions become unsafe for our restoration team to continue its work.

Entergy continues watching Disturbance 37 for possible effects to its territory. Currently, the disturbance is expected to have little effect on our territory as it approaches the Florida peninsula Tuesday night.

Nearly 26,000 workers are helping assess damage and destruction across our territory and restoring service where it is safe to do so. As progress continues on Entergy’s Hurricane Ida response, restoration work is moving into those more heavily damaged areas and the geographic area being restored is shrinking.

Distribution system damage in Louisiana and Mississippi at 9 p.m. Sept. 4 included 30,679 poles, 36,469 spans of wire and 5,959 transformers damaged or destroyed. The number of poles damaged or destroyed is more than Katrina, Ike, Delta and Zeta combined.

Of the 226 affected transmission substations, 184 have returned to service as of 8 a.m., Sept. 6 as well as 150 of 211 affected transmission lines. More than 770 miles of transmission lines remain out of service.

Preliminary estimated restoration times have been communicated for all affected customers. Restoration times extend to no later than Sept. 29, even for the hardest hit communities. Estimates are subject to change, and we are exploring every option to expedite power restoration. Rest assured, we will not stop until the last light is back on in our communities.

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