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Eversource Responds to Outages Caused by Tropical Storm Henri

Aug. 23, 2021
As of 5 p.m. on Sunday, Eversource crews had restored power to approximately 9,000 customers in Massachusetts.

Thousands of Eversource line, tree and service workers focused on restoring power to customers after Tropical Storm Henri’s arrival in Massachusetts brought tropical downpours and strong wind gusts upwards of 60 miles per hour to areas of the commonwealth on Aug. 22. As of 5 p.m. on Sunday, Eversource crews had restored power to approximately 9,000 customers in Massachusetts and would continue working to get power back on for the approximately 1,110 customers statewide without power. Additional isolated outages remain possible as the storm and its remnants linger in New England through Monday.

“Areas of Massachusetts have experienced tropical storm-force winds and heavy rain today, bringing down trees onto power lines and causing damage to the electric system,” said Eversource Vice President of Electric Operations Doug Foley. “As with all storms, we prepared for a worst-case scenario and as forecast models changed, we made adjustments and will adjust as necessary moving forward. Our crews will continue working hard to restore power as quickly and safely as possible, until all of our customers have power.”

Additional contract crews brought in to support the restoration effort in Massachusetts will be redeployed to support Eversource’s restoration efforts in Connecticut where assistance is needed.

Supported by crews from as far away as Canada and states including Illinois and Tennessee, thousands of line, tree and service workers, troubleshooters, damage assessors and other critical roles have been assessing damage, making repairs, and restoring power to customers throughout the day. At the same time, remote system operators are using technology like smart switches to isolate outages and remotely reroute power for customers.

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