Graphic courtesy of Utilities United Against Scams
Scams Covid B

PSE&G Fights Another Side Effect of COVID-19: Scams

April 8, 2020
'In times like these, every challenge our households face is magnified,'

Public Service Electric & Gas, New Jersey’s largest utility, is more committed than ever to the health and safety of its customers. A heightened sense of uncertainty throughout the world is emboldening phone scammers who impersonate utility employees and PSE&G urges customers to know the facts and protect themselves.

“In times like these, every challenge our households face is magnified,” said Fred Daum, executive director, PSE&G Customer Operations. “The heightened anxiety we’re feeling is perfect for scammers, whose preferred tactic is to make people panic at the thought of getting their power shut off. That’s why it’s important for people to know that, during this crisis, PSE&G is not shutting off power for non-payment due to financial burdens.”

Phone scammers typically tell their potential victims that they must pay an overdue bill or face immediate shut off of electricity. PSE&G is reminding its customers that, in the interest of protecting public health, shut-offs of electric service for non-payment have been temporarily suspended.

As another reminder, PSE&G does not accept payment via prepaid gift cards, wire transfers or cryptocurrency such as Bitcoin.

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