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ODI is key to the story of connectivity, interoperability and customer engagement
ODI is key to the story of connectivity, interoperability and customer engagement.

Seattle City Light Standardizes Outage Data

Standardization of data sets creates transparency of when, why and where major grid events occur.

In an emergency or during general operations, the ability to share data seamlessly across utility systems can provide better situational awareness to act quickly. Covering a densely populated territory of almost 1 million customers, the Transformation and Customer Experience team at Seattle City Light (City Light) has seen the future firsthand. It is interoperability.

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