Kelly James is Vice President and General Manager for Vlocity Energy & Utilities. Quite simply, Vlocity turns Salesforce into the Utility Customer Cloud. Kelly has spent nearly 20 years building and delivering CIS, billing, and customer experience solutions to utilities worldwide, previously with companies including Oracle, Opower, and Salesforce. In her role with Vlocity, Kelly is responsible for industry strategy and for delivering solutions that delight customers and employees, and that positively impact both the utility top-line and bottom-line.
She can be reached at [email protected].