Itron, Inc. has been selected to implement an advanced metering system for Public Service of New Hampshire (PSNH), a subsidiary of Northeast Utilities (NU). PSNH will utilize Itron technology to automate meter data collection, streamline billing operations and enhance customer service.
The New Hampshire deployment includes the installation of about 550,000 advanced electricity meters, including approximately 60,000 new Itron Bridge meters, along with mobile collection technologies and supporting data collection software. With the Itron solution, PSNH will replace manual meter reads with mobile data collection, increasing efficiencies and reducing operational costs.
The Itron Bridge meter provides access to more detailed consumption data, including hourly interval data, tampers and alerts, to improve customer service and extend the value of their Itron mobile solution. With the Itron Bridge meter, PSNH will also enable advanced capabilities for some of its key commercial customers, including mobile demand resets and remote meter service switch operations.
“PSNH looks forward to significantly improving our operational efficiency and customer service with Itron’s mobile solution. And, with the Bridge meter, we can benefit immediately from its advanced capabilities,” said Daniel Comer, Director of Meter Reading and Field Operations at Northeast Utilities.
As a part of this deployment, PSNH’s parent company Northeast Utilities (NU) will also migrate all of its operating companies to Itron’s Field Collection System (FCS) software for metering data collection. New FCS users include PSNH, Connecticut Light & Power (CL&P), Western Massachusetts Electric (WMECO) and Yankee Gas. NU companies NSTAR Gas and Electric currently utilize FCS.