New Line Life Podcast: ICYMI: Eversource Advances Workforce Training
Listen to the Episode
In the electric utility industry, lineworkers often retire with years of experience and take that knowledge with them. Eversource discovered a way to bridge the knowledge gap by overhauling its electric and gas training using multimodal digital tools, e-books and mobile apps.
This episode of the Line Life Podcast features a narrated version of the article "Eversource Advances Workforce Training" from the November 2025 field-focused Electric Utility Operations section of T&D World magazine.
This audio story outlines the utility's plan to deploy roughly 85 custom training applications by 2026–27 across core programs like overhead and underground electric, substations, gas maintenance, corrosion and field communications. The episode highlights how tablet-delivered, interactive content preserves institutional knowledge, supports different learning styles and improves safety through virtual practice. It also provides scalable, just-in-time training to meet growing workforce demands and close the experience gap.