Forester University and Applied Learning Science have partnered to offer an online training course on building organizational and personal resilience.
According to Tom Cohenno, principal at Applied Learning Science, organizational resilience is the ability of an organization to identify and manage risk, anticipate and prepare for organizational disruptions, and develop personal mastery within their employees. He said, “An organization must not only take the right steps to minimize risk and build resilience, they must also foster a sense of personal mastery to encourage proper workplace behaviors, ultimately leading to improvements in safety and reliability.”
Workplace mastery is achieved when individuals master three primary domains of their job:
- Skills and knowledge
- Attitudes and emotions
- Physical vitality
These domains are equally important in achieving personal mastery and ensuring organizational resilience where hazardous work conditions exist. Most utilities focus their training and development efforts on the cognitive and physical aspects of the job through classroom instruction, knowledge assessments, job observations, and physical tests. However, it's common for the attitudinal and emotional domain of the job to get left behind.
Cohenno said, "Where a lot of training programs fall short is in educating employees on the importance of all three domains of mastery and the underlying importance of workplace character as it relates to the safety." For example, think about a situation in which you are cognitively and physically capable of doing of a job. At the same time, however, you are highly aggravated about something and don't have your attitudes or emotions in check. What is the likelihood that you will perform the job as safely as if you were intensely focused on the job in all three domains (cognitively, emotionally, and physically)? How might the lack of one domain influence your ability to do the job safely and properly?
The course is targeted toward all utility and safety professionals, from the corporate office to field employees. Join Applied Learning Science in this highly interactive and engaging training course.