It seems cliché now to discuss how bad 2020 has been, but this year certainly has been different from any other year in our lifetimes. COVID-19 hit each and every one of us in some way, whether we have become ill with it, had a loved one affected or dealt with restrictions and protocols.
Utilities were "essential," of course, and responded as quickly to a pandemic as they always do in crises: by suspending shutoffs, enacting safety protocols and injecting good will and service into our communities. These were all topics that made our top 10 news stories of 2020.
About the Author
Nikki Chandler
Group Editorial Director, Energy
Nikki is Market Content Director for the Endeavor Business Media Energy group, which includes T&D World, EnergyTech and Microgrid Knowledge media brands. She has 30 years of experience as an award-winning business-to-business editor, with 24 years of it covering the electric utility industry. She started out as an editorial intern with T&D World while finishing her degree, then joined Mobile Radio Technology and RF Design magazines. She returned to T&D World as an online editor in 2002, and took over as managing editor in 2017, then market content director in 2023. She has contributed to several publications over the past 30 years, including Waste Age, Wireless Review, Power Electronics Technology, and Arkansas Times. She graduated Phi Beta Kappa with a B.S. in journalism from the University of Kansas.