Avista Utilities Selects Systems Integrator for Customer Care and Billing Deployment
Sept. 13, 2012
Avista Utilities has selected EP²M to implement Oracle Utilities Customer Care and Billing software for enhanced billing and customer service capabilities.
Avista Utilities has selected EP²M to implement Oracle Utilities Customer Care and Billing software for enhanced billing and customer service capabilities.
Avista will be replacing a legacy customer information system with Oracle Utilities Customer Care and Billing, which supports complete customer care, billing, credit and collections and payment processing to provide Avista with a complete view of customer data, streamline billing processes, and enable more responsive customer service.
Voice your opinion!
To join the conversation, and become an exclusive member of T&D World, create an account today!
A shared data resource like the IEDR could be instrumental in bringing more distributed energy projects like this one in Orange County, NY online faster.
