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Crews Restore Power to 90 Percent of Eversource Connecticut's Customers

Aug. 10, 2020
More than 2,300 line and tree crews worked around the clock to repair damage and restore electricity following Tropical Storm Isaias.

On Aug. 9 on Twitter, Eversource reported that 90% of all of its Connecticut customers had power following Tropical Storm Isaias. As of Sunday night, the crews were focused on restoring power to the remaining 121,000 customers in Connecticut. 

The line and tree crews were continuing to work around-the-clock to repair the extensive damage caused during Tropical Storm Isaias while adhering to strict COVID-19 pandemic safety protocols. With the support of utility workers from across the country and Canada, more than 2,300 line, tree and support crews were on the ground to restore power.

 The energy company identified about 250 miles of downed wire to be repaired. It has also replaced more than 1,000 broken utility poles, 400 damaged transformers, removed more than 4,300 trees and cleared more than 1,200 blocked roads. 

“We know how frustrated our customers who still don’t have power are, and we have thousands of utility workers repairing the extensive damage across the state today who are relentless in their determination to restore power for all customers,” said Eversource President of Regional Electric Operations Craig Hallstrom. “We hear our customers and community leaders, and we will not rest until this massive restoration effort is complete.”

To support this massive restoration effort and provide accommodations for the thousands of out-of-state crews, the Eversource logistics team worked to secure more than 6,500 beds for crews and has been serving more than 30,000 meals daily to ensure crews are rested and fed so they can focus on restoring power for customers. 

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