T&D World Magazine

Software Enables Utilities to Respond to Outages

Utilities across North America continue to recover from one of the most active tornado seasons on record. This year marks the most deadly tornado season since 1953 and its only half way over. The tornado season in the United States does not end until September. In addition to the fatalities, this year's tornadoes have left thousands homeless and millions in the dark. Numerous utilities have turned to Macrosoft's Resources on-Demand to manage and expedite restoration efforts during emergencies.

The Resources on-Demand tool manages resource requests, tracks personnel movements, and supports lodging/logistics during a power restoration event. It is used extensively by both large and small utilities throughout North America and the result has been quicker restoration, cost savings and a streamlined approach to outage management.

The 4.0 version leaps beyond earlier versions by using the enhanced Resources and Logistics Engine providing the ability to set up teams, sites, work locations, vendors, order placement, order tracking, team transportation, meals and lodging down to individual team members. The advance logistics module enables utilities executives to know which teams are assigned to which operation centers, where they are working, sleeping, eating, and what equipment they are using in a particular restoration event. Advanced dashboards provide high-level views on teams, lodging and logistics and enhanced reporting allow summaries to be printed and used in Control Centers.

Customers have indicated that they have been able to shave significant costs associated with a storm through the ability to better track crews and equipment, deploy resources on an expedited basis, and streamline the overall process. In addition, clients say the Macrosoft system has allowed them to provide their ratepayers, media and regulatory agencies more accurate information both during and after a major event.

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