Acorn has been selected by Constellation NewEnergy to enhance its customer profitability analysis. Constellation NewEnergy will use Acorn’s Performance Analyzer platform for understanding the costs to serve, acquire and retain customers.
“Expanding our understanding of the profitability associated with each customer is essential to determine the appropriate level of service and pricing for customers,” said Gabrielle Melka, CFO and SVP, Customer Supply Group. “Acorn Systems provides a comprehensive, cost-effective and manageable solution for addressing this, offers us results in the timeframe that best suits our needs, and has the domain expertise to ensure a successful implementation.”
As Acorn’s flagship platform, Performance Analyzer combines a flexible business modeling application with a scalable calculation engine and a user-friendly, web-based interface. Acorn Performance Analyzer delivers enterprise-wide performance measurement across every aspect of an organization’s revenues, costs, net profits and resource capacity utilization.
Constellation NewEnergy, a subsidiary of Constellation Energy, is a leading retail energy supplier serving commercial and industrial customers in North America. The company markets electricity and natural gas, delivering about 15,000 MWs of peak electric load and 360 billion cu. ft. of natural gas annually.