Wisconsin Public Service Corp. has selected the Intergraph InService for Mobile Workforce Management solution as an add-on to its existing InService Outage Management and Mobile Dispatch system, in operation since 2006.
Intergraph officials said that WPS was searching for a solution to speed response time during emergencies, streamline coordination of work crews and heighten employee and customer safety. WPS determined a mobile workforce system would be the best solution to achieve these goals and selected Intergraph's InService MWFM solution as its mobile technology for future operations.
Intergraph expects that its InService MWFM solution will significantly enhance WPS's emergency response by decreasing wait time for work crews using direct location dispatching. This will create more efficient storm management and promote better customer service through faster response and restoration times.