T&D World Magazine

Vanco Services, LLC Launches New Website for Utility Companies

Vanco Services has launched its new website specifically for utility companies.

Customers want a variety of payment options when managing expenses -- and utility companies must be able to process those payments in a secure and efficient manner. ePaymentsByVanco.com -- a new website from Vanco Services -- is dedicated to helping utility companies of all sizes introduce new payment options and also manage the growing number of online banking payments that, ironically, are often converted into paper checks and require extensive manual processing.

As a Payment Card Industry (PCI) Level 1 Compliant Service Provider, Vanco understands the need for utility companies to mitigate back office risk. That's why the company's web-based solutions, offered under the e.service brand, include features that support financial best practices.

Vanco enables utility companies to:

  • Receive online banking payments electronically
  • Accept payments online
  • Automate recurring payments
  • Take payments over the phone
  • Accept payments via text message
  • Process in-person payments

"We examined the way utility companies were handling payments for electric, gas, water and sanitary services," said Jeanne Spencer Rose, CEO of Vanco Services. "What we found was a lot of inefficient, error-prone, manual processing so we made it our goal to develop a set of cost-effective electronic payment solutions suitable for any utility company."

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.