T&D World Magazine

TXU Energy Unveils 'Faster, Smarter, Better' Website

TXU Energy has launched its new website that will dramatically improve customers’ experiences with the company. The new txu.com offers “faster, smarter, better” tools and resources for customers.

“Our customers spoke and we listened,” said Michael Grasso, chief marketing officer for TXU Energy. “Visitors to txu.com will not only be greeted with a new look and feel, but streamlined navigation, enhanced tools and better customer service.”

The new website will not only help TXU Energy’s two million residential and business customers quickly and easily link to the information that’s most important to them, but will also allow them to manage their account through the new personalized TXU Energy MyAccount portal.

TXU Energy’s updated website helps customers monitor their usage and manage their budgets with fewer mouse clicks. It’s chock-full of information for new and returning customers that is easy to find, follow and understand.

“The new txu.com gives our customers a sophisticated way to manage their electricity accounts,” said Grasso. “Our new website is just the latest way TXU Energy is leading the way with innovative products and services for all of our customers.”

TXU Energy is committed to providing customers with solutions that will help them save time, energy and money. The new website has information on energy efficiency, conservation and tips to manage electricity usage.

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