T&D World Magazine

Tool Manages Storm Resource Centers

Macrosoft has announced the commercial availability of Resources on Demand Version 2.0, an automated emergency resource management tool for electric utilities. Resources on Demand replaces existing workarounds, manual processes, and spreadsheets with a single, central database, ensuring consistent and accurate data entry and retrieval by concurrent users.

Managing emergency outages presents power companies with daunting challenges. Under intense time pressure, utilities must orchestrate massive human and equipment resources, often from multiple locations and regions, rapidly, effectively, and efficiently. The challenge is compounded by cumbersome manual processes and spreadsheets that are often unreliable, inaccurate, and constrained by single-user access. In an environment of more demanding customers and ever-present vulnerability, such outdated approaches no longer suffice. Macrosoft's Resources on Demand, a fully web-enabled system, provides the powerful solution for resource management that today's circumstances demand.

"The functionality delivered in Resources on Demand 2.0 is based entirely on structured voice of the customer input," said Ronald Mueller, CEO of Macrosoft. "Resources on Demand is designed to improve management of people and equipment during major outages and to create a permanent record for post event reporting and analysis."

This new release combines the resource management capabilities of version 1 with enhanced capabilities including:

  • a flexible lodging module.
  • logistics for staging areas.
  • enhanced reporting.
  • fully integrated team rosters.
  • a real-time executive dashboard.

Easy to learn and easy to use, Macrosoft's Resources on Demand provides utilities with the tool they need to efficiently facilitate resource requests, track available resources, improve the resource assignment process, and leverage historical information on the movement of resource teams during an emergency outage.

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