TexelEnergie Selects Platform to Manage Prospecting, Customer Care, Billing, and Market Messaging

TexelEnergie, a Dutch energy cooperative generating, buying, and selling gas and power to customers in the local community of Texel in the Netherlands, has signed an agreement to license the Nexant RevenueManager software platform to manage a customer self-service portal, customer care and billing, market messaging, and prospecting for its residential and small and medium enterprise gas and power customers.

The Nexant platform is scheduled to go live in August and supports the new Dutch energy market model as defined by Energie Data Service Nederland’s (EDSN’s) “StroomOpwaarts” program. TexelEnergie also plans to support business processes of partnering cooperatives in the near future, leveraging Nexant software to its full capacity.

“During the last couple of years, TexelEnergie has grown from a start-up to a solid energy retail company that requires more robust software to manage our growth and business strategy,” said Brendan de Graaf, TexelEnergie Managing Director. “We believe the Nexant energy retail software platform will allow TexelEnergie and partnering co-ops to take ownership, streamline, and manage their end-to-end energy retail processes."

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