T&D World Magazine

SMUD Selects CustomerIP Analytics Software Solution

Detectent has been contracted to install and deploy its Customer Intelligence Platform (CustomerIP) and analytics applications at Sacramento Municipal Utility District (SMUD). Detectent’s software solution will provide SMUD with advanced analytics capabilities with a focus on revenue assurance.

Detectent’s Customer Intelligence Platform and analytics applications will enable us to utilize our smart meter data across all customer segments to better identify theft and bring increased intelligence to our meter and billing processes,” said Rachel Huang, manager, SMUD Customer Retail Strategies.

When fully implemented in spring 2013, Detectent’s solution will enable SMUD to extract unprecedented intelligence and value from more than 600,000 smart meters.

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