Reliant customers are learning what the smart energy future looks like with the Reliant e-Sense Home Energy Monitor. More than 3500 Reliant customers have received the free in-home display and the company is giving away 6500 additional monitors to help customers make smarter energy decisions based on the unprecedented, near real-time information about their electricity use and cost.
“It takes the guesswork out of managing electricity use,” Reliant Vice President of Customer Care Bill Clayton said about the home energy monitor. “Our customers have information on how much electricity they are using and what it’s costing them before the bill hits their mailbox. We are delivering the benefits of smart meter technology to our customers today and offering them a way to better understand their usage and make more informed, cost-saving decisions.”
“At first I was freaked out by the daily cost of running the A/C on really hot days, and then I noticed the uptick on days when we ran the clothes dryer – I was really surprised,” said Douglas Shoemaker, Reliant customer. “With the home energy monitor, we know how much it actually costs to use our appliances everyday. With that kind of information, my family and I can make better decisions about what we use and when as we try to reduce our energy bill.”
The Reliant e-Sense Home Energy Monitor lets customers view the amount of electricity they are using, with data updated as fast as every 10 seconds. And as customers turn on their home’s electrical devices, the monitor will show them the incremental electricity usage – allowing them to understand their usage like never before. The home energy monitor also compares daily and weekly usage totals as well as daily, weekly and monthly costs.
Reliant has already provided 3,500 home energy monitors free of charge to both early-adopter customers and low-income customers in Houston and Dallas/Fort Worth to help them better understand how they use electricity and ultimately give them more control over their electricity use and monthly electricity bill.