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T&D World Magazine

NES Teams Up with TIO Networks to Launch Automated Bill Payment Service

Nashville Electric Service (NES) and TIO Networks Corp., formerly Info Touch Technologies Corp., owners of North America's leading non-bank financial services network, announce the launch of a new self-serve automated bill payment service to allow the utility's 340,000 customers to pay their bills at 20 Exxon Mobil Tigermarket and On the Run convenience stores in Nashville, Tennessee.

Commencing in the summer of 2006, cash preferred NES customers will be able to make real-time, self-serve automated bill payments, 24 hours a day, through the TIO Network. Payments are made by inserting cash directly into cash accepting E-Wiz branded ATMs. Transactions are securely completed in English or Spanish, and all payments will be immediately posted to the customer's account. Customers pay a $2 convenience fee per transaction.

In January 2005, E-Wiz branded kiosks were deployed by ExxonMobil to the Nashville market to offer cash-preferred clients convenient access to a wide variety of cash-based financial transactions, including but not limited to bill payment, pre-paid products, long-distance, wireless top-up and directory assistance.

"We are pleased to partner with NES and provide their customers with real-time payment options in Exxon Mobil's conveniently located stores throughout Nashville," said Hamed Shahbazi chairman and CEO of TIO Networks Corp.

"At NES we are always looking for ways to make it easier for our customers to conduct business with us," stated NES president and CEO Decosta Jenkins. "When TIO Networks approached us about partnering with them and Exxon Mobil to provide our customers with this convenient bill-payment option, it was an easy decision for us to make."

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