Utilities grapple with what appear to be competing concepts: the need to provide reliable service today in concert with planning and implementing new technology, new thinking and new strategies to shape a dynamically changing future. This two-pronged thinking requires a delicate balance: establishing the necessary foundation today to reach that customer-centric grid of tomorrow.
In this rapidly evolving environment, we sought to assess what the impact of striving for this balance has had on the business models of utilities providers. We surveyed 114 utilities professionals in the United States, Mexico, Canada, and the United Kingdom to see if we could answer the following questions.
- How can we best leverage existing distributed energy resources (DER) and also tap into new DER strategies in our five-year plan?
- Where (and when) should investments begin?
- What does dual innovation really mean in an industry where even small improvements often require major capital investment and large-scale infrastructure changes?
Download the eBook to read the results!