Disaster Response

Eversource Crews Restore Power After Storm During COVID-19 Pandemic

April 14, 2020

The energy company restores service to more than 241,000 customers across New Hampshire, Massachusetts and Connecticut.

While adhering to strict COVID-19 pandemic protocols, Eversource crews worked around-the-clock shifts to restore power to customers impacted by a severe wind and rain storm on April 13. As of midday on April 14, line and tree crews restored power to more than 93,000 customers since the storm began and were working to bring the remaining 7,500 customers back on line.

“The fierce winds with this storm caused widespread power outages, affecting customers in all of the 149 communities we serve in Connecticut,” says Michael Hayhurst, Eversource vice president of electric operations in Connecticut. “We recognize how difficult it is to be without electricity especially while staying at home during this pandemic. Our crews will continue working until every customer has power back while also complying with stringent federal, state and company pandemic protocols such as social distancing, hygiene and enhanced sanitation measures to safeguard their health and well-being, as well as that of coworkers and customers.”

Field engineers were on patrol on April 16 to examine hundreds of miles of electrical equipment to look for signs of damage, according to Eversource on Twitter. In the 139 communities that were affected, more than 100 broken poles had to be replaced.

Following restoration, a team of Eversource New Hampshire crews and contractors headed to Massachusetts to provide assistance. As part of a plan to keep the workers safe, the crews received job assignments from a satellite dispatch center in New Hampshire. For more information and the latest updates, visit https://twitter.com/EversourceMA