T&D World Magazine

Public Relations

In terms of vegetation management, utilities may need to focus less on customer satisfaction and more on customer education and communication.

Since the North American Electric Reliability Corporation (NERC) began enforcing the FAC-003-1 transmission vegetation management program standard in 2007, approximately 85 violations and US$5.1 million in associated fines have been levied to utilities. Interestingly, no known registered entity has been cited or fined twice for violating this standard. In most cases, the fines also included violations to other standards.

Utilities have spent at least $30 million to correct the r

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