T&D World Magazine

Storm Center Resource Management Tool Supports Electric Utilities

Macrosoft has announced the commercial availability of Resources on Demand Version 2.5, an automated emergency resource management tool for electric utilities. Resources on Demand replaces existing workarounds, manual processes, and spreadsheets with a single, central database, ensuring consistent and accurate data entry and retrieval by concurrent users.

Managing emergency outages presents power companies with daunting challenges. Under intense time pressure, utilities must orchestrate massive human and equipment resources, often from multiple locations and regions, rapidly, effectively, and efficiently. The challenge is compounded by cumbersome manual processes and spreadsheets that are often unreliable, inaccurate, and constrained by single-user access. In an environment of more demanding customers and ever-present vulnerability, such outdated approaches no longer suffice. Macrosoft’s Resources on Demand, a fully web-enabled system, provides the powerful solution for resource management that today’s circumstances demand.

"With Resources on Demand 2.5, we focused on user experience and performance enhancements", said Dr. Ronald Mueller, CEO of Macrosoft. "The tool needs to be powerful, and at the same time, easy to use. We incorporated vital feedback collected from clients who utilized RoD during major outages. Voice of the customer feedback is the basis for this release and ongoing product enhancements".

This new release combines the integration of resource management and lodging/logistics with additional functionality enhancements including:

  • Advanced search capabilities
  • Team roster synchronization
  • Tracking of both "on-site" and "in-transit" resources
  • Configurable on-screen displays
  • On-line real time help
  • And intuitive navigation

Easy to learn and easy to use, Macrosoft’s Resources on Demand provides utilities with the tool they need to efficiently facilitate resource requests, track available resources, improve the resource assignment process, and leverage historical information on the movement of resource teams during an emergency outage.

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