Neptune Technology Group Inc., and its wholly owned subsidiary DB Microware, has reached an agreement with Public Service of New Hampshire to implement the FieldNet utility field service automation suite.
Public Service of New Hampshire (PSNH), a solely owned subsidiary of Northeast Utilities serving more than 475,000 customers in New Hampshire, agreed to implement the entire FieldNet field service suite, encompassing meter reading, field service, and rerouting. PSNH expects to gain the same value that its parent company garnered when it implemented the Neptune software suite more than seven years ago. PSNH also decided to take advantage of the latest edition to the FieldNet offering — the CE8640 tablet computer with the electric ERT and R900 RF compatible AMR radio — for all of its field hardware requirements.
With FieldNet, PSNH will have a meter reading system that is also capable of supporting future AMR deployments, providing long-term field service automation, and providing mobile meter reading capabilities.
Dan Comer, Director of Customer Service for PSNH states, "PSNH is very pleased to be implementing the FieldNet system for our meter reading and meter order processing. This change will align PSNH with the other Northeast Utilities companies, and it will position us well for a potential future AMR implementation, and improve our ability to reroute our meter routes. We are looking forward to building a strong partnership with Neptune Technology Group."