ClickSoftware Technologies Ltd. has announced the successful deployment of ClickSchedule at Pacific Gas and Electric Company to optimize its transmission and distribution resources.
The ClickSoftware solutions will be deployed in a phased approach with incremental functionality to improve scheduling, planning and reporting as part of the transformation process. Pacific Gas and Electric Company represents another in a series of companies that are leveraging ClickSchedule's interface with SAP to optimize its work management.
"As an enterprise-wide scheduling solution, ClickSchedule provides a key component in Pacific Gas and Electric Company's efforts to increase the efficiency of its service towards higher levels of customer responsiveness and productivity," said Hannan Carmeli, chief operating officer, ClickSoftware. "In the face of increasing pressures from consumers and regulators, Pacific Gas and Electric Company is leading a growing trend among utilities to provide shareholder value by maximizing their greatest asset... their people."