Olameter has released its own workforce management application, onService. Leveraging its in-field experience combined with technology expertise, Olameter has developed onService specifically to meet the needs of electric, water, and gas utilities.
onService enables the optimization of field resource distribution and service, and allows seamless integration with other applications, including CIS, MDMR, and AMI monitoring systems, such as Olameter’s inView application. Functionality includes customized dispatching via a web portal, which allows work distribution by field staff and equipment attribute including location and training levels. onService’s powerful handheld software platform provides for customizable service order types and fields within those types, barcode, image, and GPS capture compatibility and extensive reporting features.
While onService can be deployed on any handheld with a Windows Mobile 5 operating system or higher platform, Olameter has chosen the Motorola MC series hardware line for application deployment and offers this hardware to utilities choosing its leasing option.
Olameter’s flat-file interface format simplifies integration and provides seamless transfers of field data between onService and utility systems including CIS. More complex integration can be established through the use of Olameter’s API.
Olameter will offer this application on a leased or licensed basis. A hosted onService solution will include all the necessary handheld devices, charging cradles, accessories, software, and dispatching and integration services for one monthly fee.