MapFrame Corp., a mobile mapping and field automation software solutions company, has entered into a partnership with Germany-based CR'P, an IT consulting and software firm for utilities throughout Germany, Switzerland and Austria. CR'P will resell MapFrame's FieldSmart software to electric, gas, water and wastewater utilities.
CR'P has developed several mobile solutions and is a well-respected consultant to utilities for field service automation projects. CR'P implemented the first productive workforce management system in Germany for over 300 field workers at a large utility and integrated the system into SAP's IS-U (CRM) solution for the handling of thousands of field orders daily in credit and collection, customer services, and maintenance.
Currently CR'P maintains systems at over 50 utilities and is developing its next generation solution Felix, the end-to-end utility work management solution with seamless integration into SAP's NetWeaver and Enterprise Portal. CR'P's U'Pro system (German: SysBau/3) is the leading product for utility construction, excavation and maintenance project management, planning and accounting in Germany.
"CR'P has clearly identified that leveraging GIS and asset data into the field is critical to improving utility field work processes," said Dr. Ulrich Crombach of CR'P. "Furthermore, we have concluded that for these solutions to be effective, they must be tailored to the end-user. MapFrame focuses on the field worker and has a great understanding of utility fieldwork processes and how to leverage GIS data into the mobile environment. By promoting FieldSmart software, we are able to bring greater efficiencies to the utility industry, and combined with our Felix software suite, FieldSmart enhances our ability to improve field operations through innovative technology."
MapFrame's FieldSmart software features a neutral interface that integrates and extends data from core systems such as CIS, work management and dispatch, along with GIS, into the field and throughout the enterprise.
Created with the end-user in mind, FieldSmart applications focus on speed and ease-of-use in the field. Powerful compression technology maximizes the amount of data that can be loaded on a mobile computer. Even the largest utility can fit GIS data (and related databases) for its entire service territory on a mobile device, eliminating the field worker's dependence on network connectivity.
Compression is also key to MapFrame's incremental update process that synchronizes data to provide field workers with fast access to up-to-date maps and related data. Currently, 25,000 FieldSmart end-users at utilities across the United States are reaping the benefits of the software increasing productivity, strengthening safety standards and improving customer service.