The city of Naperville’s utility division, serving 55,000 electric customers in the state of Illinois, has completed its implementation of Designer and Workflow Manager from Miner & Miner. The city of Naperville continues to expand its use of GIS with the ArcFM Solution and has finalized its latest investment with the inclusion of Designer, a GIS-based graphic design solution.
In 2004, the city decided to streamline its design engineering by leveraging the GIS and integrating it with HTE, its work order and financial system from SunGard, to simplify existing processes, improve workflow, and optimize the design cycle. The city also procured Miner & Miner services to deliver customized tools, including a CAD export tool and a custom cost engine that generates cost estimates in Designer based on the information in HTE.
Currently, six designers use the technology, and additional users may be added over the next year.
“Using Designer will allow us to improve our business process and remove some time-consuming tasks. Having a system like Designer that can be locally configured by our staff is very important since that allows us to make the best use of our investment,” said Jim Kivela, GIS/CAD supervisor for the city of Naperville.