Managing emergency outages presents power companies with daunting challenges. Under intense time pressure, utilities must orchestrate massive human and equipment resources, often from multiple locations and regions, rapidly, effectively, and efficiently. The challenge is compounded by cumbersome manual processes and spreadsheets that are often unreliable, inaccurate, and constrained by single-user access. In an environment of more demanding customers and ever-present vulnerability, such outdated approaches no longer suffice. Macrosoft’s Resources on Demand, a fully web-enabled system, provides the powerful solution for resource management that today’s circumstances demand.
“The new functionality delivered in Resources on Demand 4.7 is based entirely on structured voice of the customer input”, said Edward Sable, president of Macrosoft. “Resources on Demand is designed to improve management of people and equipment during major outages and to create a permanent record for post event reporting and analysis”.
The new features of this release enhanced capabilities includes:
- Multiple User Profiles
- Color Coding of RV/ Mandatory Fields
- Populate # of Crews
- Expand Bulk Operations
- Configurable Resources Summary
- Configurable Office Summary
- Team Hotel Reservation Document
- Municipality Tracking (Coming Soon)
Easy to learn and easy to use, Macrosoft’s Resources on Demand provides utilities with the tool they need to efficiently facilitate resource requests, track available resources, improve the resource assignment process, and leverage historical information on the movement of resource teams during an emergency outage.