Detectent, Inc. has launched its Accurate Billing Solution, which applies advanced customer intelligence for the identification of factors affecting billing accuracy such as under-registering meters, non-registering meters, and billing errors.
Detectent’s program is the second in an evolving suite of solutions based on its customer intelligence analytics. The Accurate Billing Solution delivers new analytical techniques that take advantage of the utility’s customer, meter and consumption data. Utilities with both manual and automated meter reading systems can use the Accurate Billing Solution, which includes interval data with AMI.
With the program, utilities are guarded against more than theft. The program can help resolve issues of billing inaccuracy quickly, recover maximum revenue and maintain high levels of customer satisfaction.