ComEd Selects Macrosoft’s Emergency Resource Management Tool

July 9, 2009
Macrosoft has entered into an agreement with the Chicago-based electrical utility ComEd to provide its emergency resource management tool, Resources on Demand (RoD).

Macrosoft will provide Chicago-based electrical utility ComEd with an emergency resource management tool, Resources on Demand (RoD). RoD is a multi-user system that manages resource requests and allocations, tracks personnel movements, and supports lodging and logistics during restoration events.

“In Illinois, we face a range of severe weather, from spring thunderstorms to snow and ice in the winter. RoD will help us manage, track and support the logistical needs of our storm management teams as we deploy crews during a storm restoration,” said James Conway, Director System Operations at ComEd, Illinois’ largest electric utility.

Intuitive and user-friendly, Macrosoft’s Resources on Demand provides storm center personnel with a tool to effectively organize crew and equipment allocations, monitor personnel availability, and improve the assignment process. The system leverages historical data and reports to establish best practices for use during future events.

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