Wake Electric Membership Corp. is leveraging the Sensus FlexNet communication network to take advantage of data analytics solutions that drive an integrated transformer utilization and voltage monitoring program. Since deploying FlexNet, Wake Electric has improved billing accuracy, system management and customer service. The co-op will further maximize its investment in the communication network through data analytics applications.
The FlexNet system is a long-range radio network that serves as a dedicated and secure two-way communications highway for public service providers and requires less infrastructure than competing technologies. The low cost of ownership, paired with unmatched system reliability, security and scalability make FlexNet the perfect solution for Wake Electric today, tomorrow and into the future.
Using FlexNet and Sensus data driven solutions, Wake Electric aims to:
- Maximize asset life and system design
- Streamline outage management
- Improve the customer experience
“From my work so far, I’ve learned that many co-ops and utilities implement the technology for a single application and fail to maximize their investment,” said Don Bowman, manager of engineering at Wake Electric. “There is so much more that you can derive from FlexNet and the data it provides.”
The co-op has already been able to monitor transformer utilization in order to right size future replacements, proactively uncover and alert customers of outages and empower customers with an online portal to monitor their energy usage.