Faster Fault Finding and Service Restoration
Cobb Electric Membership Corp. (Cobb EMC; Kennesaw, Georgia, U.S.) has reduced outage restoration time from more than an hour to just five minutes by...
United States: Satisfaction with Electric Utilities Falls as Electric Bills Increase 9% over 2002
Rising electric bills, coupled with the slumping economy, are taking a toll on the satisfaction levels of business customers with their electric utility...
Utility Studies Voluntary Demand Reductions Using THE DEMAND EXCHANGE
For 30 years, utilities have used voluntary customer-direct, load-control programs with customers to reduce electricity use during critical times. Progress...
Global Positioning Satellite Hastens Emergency Repair
The global positioning satellite (GPS) emergency repair system in service at Shanghai Municipal Electric Power Co. (SMEPC; Shanghai, China) offers a management...
Surge Suppression Offerings Spark Response
Increasing awareness among end users of the need for surge-protection devices for their sensitive home electronics and appliances has led to a growing...
Niagara Mohawk Installs Two Million Metering Points to Support AMR
Niagara Mohawk (Syracuse, New York, U.S.), a National Grid company, has engaged Plexus Research Inc. (Boxborough, Massachusetts, U.S.) for consulting...
Total Web Solutions Allows Power Users to Read Power Metering Data Directly Through the Web
Electro Industries/GaugeTech (EIG; Westbury, New York, U.S.) introduces Total Web Solutions (TWS), an advanced Ethernet card and Web-reporting tool for...
Custom Power Choices Abound
As commercial and industrial customers become more and more reliant on high-quality and high-reliability electric power, utilities have considered approaches...
The Virtual Utility Becomes A Reality in South Texas
Investor-owned Sharyland Utilities (SU; McAllen, Texas, U.S.) is the first new electric utility in Texas since the founding of the Public Utility Commission...
Siemens Lets Customers Save on Travel Expenses With Live Access to Remote-Acceptance Testing of Power Transformers
Although a special trip to the manufacturing plant to witness final-acceptance testing of their power transformers is important for most customers, they...
2002 Demand-Response Benchmarking Tool
The Edison Electric Institute (EEI) and the Peak Load Management Alliance (PLMA) announce that the 2002 On-Line Demand Response Benchmarking System is...
KEPCO Develops Automatic Power Restoration System
While Korea's transmission systems include 765-, 345- and 154-kV design voltages, the Korea Electric Power Corp. (KEPCO) has increasingly invested in...
United States: PSE Customers Choose Green Power Plan
An increasing number of Puget Sound Energy (PSE; Bellevue, Washington) customers are willing to pay a little extra to buy solar and wind power. Nearly...
Oncor Connects Advanced Metering Over Ethernet
Oncor, the regulated energy-delivery business within TXU Corp. (Dallas, Texas, U.S.), is the first company in the United States to rely on high-speed...
Power Quality and Reliability Can't Wait for Deregulation
Each of us involved with electrical design, operations or customer service has an interest in power quality and reliability. Then again, we also realize...
City Power Improves Customer Service
City Power (Johannesburg, South Africa) is focusing on improved customer care while ensuring long-term sustainability and reliability of the entire operations...
NES Tackles Circuit Reliability
To meet growing power demand, Nashville Electric Service (NES; Nashville, Tennessee, U.S.), with assistance from ABB Utility Consulting, completed a 20-year...
NH Utility Engages Plexus Research to Examine AMR
New Hampshire Electric Co-op Inc. (NHEC; Plymouth, New Hampshire, U.S.) engaged Plexus Research Inc. (Boxborough, Massachusetts, U.S.) to facilitate its...
Texas Remains Electric Choice Leader, RED Index Shows, But U.S. Progress Stalled; Restructuring Continues in Canada and Overseas
Texas continues to lead the United States in electricity restructuring, but progress in this country has virtually ground to a halt......
Charlotte Utility Signs AMR Contract with Itron
Itron Inc. (Spokane, Washington, U.S.) will provide Charlotte Mecklenburg Utilities (CMU) with technology to automate data collection from 30,000 of its...
AMR on a Micro Scale
Nashville Electric Service (NES, Nashville, Tennessee, U.S.) had an expensive problem. After spending more than US$1.9 million in 1998 to collect beginning...
Impact of DG on Reliability
Sustained interruptions are one of the most common power-quality problems, and in the utility industry, they generally fall under the umbrella. The problem...
NH Utility Engages Plexus Research to Examine AMR
New Hampshire Electric Co-op Inc. (NHEC, Plymouth, New Hampshire, U.S.) engaged Plexus Research Inc. (Boxborough, Massachusetts, U.S.) to facilitate its...
Russia: Lenenergo Power Output Sharply up in 2002
JSC is the largest utility in northwest Russia, with a franchise of 6.4 million people in St. Petersburg, Russia's second largest city, and the Leningrad...
Canada: New Contract Options for Ontario Electricity Consumers
Direct Energy Marketing Ltd. (Toronto, Ontario) is offering consumers a three-year fixed electricity contract with a one-year opt-out clause. The new...
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